Priority Phone Number:
1300 738 073

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Our Contact Details...

   

Please use the following contact details for Frequent Flyer Assistance.

Members Only:

Enter the exclusive "Members Only" area to contact us directly

         

General Enquiries or Feedback:

general@frequentflyerclub.com.au

   

Postal Address:

176 Glynburn Road,
Tranmere 5073
South Australia
AUSTRALIA


Our "money back" policy...

If you decide to cancel your subscription within the first 24 hours AND provided you have not logged into the Member Area (ie. used your User Name and Password) you may request a refund of $69 This is the full annual subscription fee of $79 less $10.00 administration fee .

If you decide to cancel within 7 days, we will refund you 50% of fee paid after which no refund will be made.

Any refunds must be advised to us in writing. Phone calls will not suffice.

No refunds will be given at anytime should any services or benefits be activated or products paid for by you or any person associated with you. This is fair and reasonable.